FAQ
Frequent questions, direct answers.
Products
Are Armor and FileWall the same product?+
No. Armor protects folders against ransomware behavior. FileWall intercepts and rebuilds documents through CDR. They are technically separate applications.
Can I purchase only one product?+
Yes. Choose Armor, FileWall, or the combined suite.
Why choose the suite?+
To cover two different risks: destructive changes performed by processes and active content embedded in documents.
Purchase
How is payment handled?+
The site creates the cart through Shopify and redirects you to Shopify Checkout.
Which cards are accepted?+
This depends on the payment methods enabled on the Shopify store; they are shown at checkout.
Where will I see prices and taxes?+
In checkout, before confirming the order.
Compatibility and support
Which Windows versions are supported?+
Final requirements will be listed in the technical sheets before commercial publication.
How do I request support?+
The Support page lists the required information; the operational channel will be connected before public launch.